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Shipping & Returns

At Soul Revival Vintage, we strive for excellence in everything we do – including our shipping and returns policies. We want to make sure that you are completely satisfied with your purchase and experience with us.

Shipping Policy

  • All items will be shipped within 1-2 business days of purchase. If there is a delay, we will contact you immediately. Sometimes we need to track down the perfect sized box for larger items.

  • Items are packed and handled with great care. Glass or fragile items will be carefully packaged with bubble wrap and sometimes double boxed. Clothing is typically packaged in a reusable water-proof plastic bag and a durable polybag.

  • We often times re-use and recycle packaging! This is good for the environment and allows us to keep our shipping costs down. We strive for professional and aesthetically pleasing packaging at all times, however, keep in mind that recycled packaging may not always be "perfect". We want to keep secondhand shopping sustainable whenever possible.

  • We ship with either USPS or UPS.

  • When waiting to receive your item(s), please keep certain variables in mind, such as weather, non-business days/holidays.

  • We always provide the tracking number for both customer and seller assurance.

  • We cannot be held responsible for lost packages or damage caused by the courier.

  • For multiple-item-shipping, shipping costs are always reduced.

  • Some countries charge customs: We are not responsible for customs charges.

Return & Exchange Policy

  • All vintage items are sold “as-is” and no returns can be made, unless under very particular circumstances such as undisclosed damage or seller discrepancies. 

  • We will not accept returns based on fit issues. Please double check photos and measurements! Ask for help prior to purchasing if you need it.

  • We are not responsible for damage incurred during the shipment process, that is the responsible of the carrier (USPS, UPS, FedEx, etc)

  • If you have any other concerns, contact us. If there is an issue, please allow us the opportunity to fix it.

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