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Shop Policies

All shop policies for individual platforms can be found on Etsy, Ebay, Depop.

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General Policies

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  • Vintage clothing has its own story, as well a tangible history. Not all effects on items given from their previous homes can be the responsibility of Soul Revival Vintage Co., and we will do our best to post the aforementioned details when applicable/necessary.

  • Most of our items have already been laundered, and all have been taken care of immensely to ensure the best quality possible. Items will be noted if not yet laundered.

  • Vintage items typically have been loved and may show signs of wear. Any noticeable & significant wear marks will always be disclosed to the best of our knowledge.

  • We strive for 100% satisfaction.

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Shipping & Handling

  • All items will be shipped within 1-2 business days of purchase. Items are packed and handled with great care.

  • Please keep certain variables in mind, such as weather, non-business days/holidays.

  • We always provide the tracking number for both customer and seller assurance.

  • We cannot be held responsible for lost packages. If you would like to pay extra to insure your package we will be happy to do so.

  • For multiple-item-shipping, shipping costs are always reduced.

  • Some countries charge customs: We are not responsible for customs charges.

  • We may use recycled packaging for your order. We strive for professional and aesthetically pleasing packaging at all times, however, keep in mind that recycled packaging may not always be "perfect". We want to keep secondhand shopping sustainable whenever possible.

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Returns and exchange details

  • All vintage items are sold “as-is” and no returns can be made, unless under very particular circumstances such as undisclosed damage or seller discrepancies. 

  • We will not accept returns based on fit issues. Please double check photos and measurements! Ask for help prior to purchasing if you need it.

  • We are not responsible for damage incurred during the shipment process, that is the responsible of the carrier (USPS, UPS, FedEx, etc)

  • If you have any other concerns, please contact us.

Measurements

All measurements are taken laying flat (unless otherwise noted). Bust is measured armpit to armpit then doubled. Waist is measured at the smallest part of the garment, then doubled.

Please double check measurements before purchasing as we do not accept returns based off fit issues. If you have any questions regarding specific measurements, contact us!

For help learning how to find your measurements, visit our Guide here.

 

Black dress form measurements: (unless otherwise noted)
Bust: 36”
Waist: 27”
Hips: 35”

Shoulder: 14”

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Approximate size: S/M

 

Model’s measurements: (unless otherwise noted)
Bust: 35”
Waist: 32”

Hips: 42"

Rise: 

Inseam:

Shoulders:

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Approximate size: Medium (top) Large (bottom) / US 10/12

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